Shipping Policy

Shipping Policy for Yalcusa Store

Thank you for choosing Yalcusa Store for your shopping needs. We are committed to providing you with high-quality products and a seamless shopping experience. Please review our shipping policy to understand how we handle the shipment of your orders.

Order Processing:

1. Order Confirmation:
   • Once you place an order on our website, you will receive an order confirmation via email. Please review this confirmation to ensure that all details are accurate.
2. Order Processing Time:
   • Our team strives to process and dispatch orders within 5-7 business days after order confirmation. Please note that processing times may vary during peak seasons or promotions.

Shipping Methods:

1. Domestic Shipping:
   • We offer standard shipping options for domestic orders. Standard shipping generally takes 5-7 working days in metro city and 5-8 working days in rest of India. We do offer Express shipping.
     
2. International Shipping:
   • For our international customers, we provide standard international shipping. Shipping times may vary depending on the destination, customs processing, and local postal services.

Shipping Costs:

1. Domestic Shipping:
   • Shipping costs for domestic orders are calculated based on the weight and dimensions of the products, as well as the selected shipping method. You can view the shipping costs during the checkout process. Also for Express shipping.
     
2. International Shipping:
   • We are currently shipping only in India and soon be shipping to other countries.
     

Tracking Information:

1. Tracking Numbers:
   • Once your order has been shipped, you will receive an email with a tracking number and a link to track the status of your shipment. Please allow some time for the tracking information to be updated.
2. Tracking Issues:
   • If you encounter any issues with tracking your order or have questions about the status of your shipment, please contact our customer service team at yalcusa@gmail.com.

Delivery:

1. Delivery Times:
   • Actual delivery times may vary based on your location, the shipping method chosen, and external factors such as customs processing.
2. Delivery Issues:
   • If you experience any issues with the delivery of your order, please contact our customer service team immediately for assistance.

Lost or Damaged Items:

1. Lost Shipments:
   • In the rare event that your shipment is lost in transit, please contact us at yalcusa@gmail.com, so that we can initiate an investigation with the shipping carrier.
2. Damaged Items:
   • If you receive damaged items, please contact us within 24hrs of receiving your order. Provide photographs of the damaged items and packaging, and we will work to resolve the issue promptly.

By placing an order with Yalcusa Store, you agree to the terms and conditions outlined in this shipping policy. We appreciate your trust in our services, and we are dedicated to ensuring a positive shopping experience for you.

If you have any questions or concerns, please contact our customer service team at yalcusa@gmail.com for assistance.